Welcome to UrbanSwag.store!
We aim to make your shopping experience smooth, fast, and reliable. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing
- All orders are processed within 1–3 business days (excluding weekends and public holidays).
- Once your order is confirmed, you’ll receive an email or SMS notification with order details.
- In case of delays due to high demand or stock issues, we’ll notify you promptly.
2. Shipping Time
- Estimated delivery time: 4–9 business days for most locations within India.
- Delivery time may vary depending on your location, courier service, and external factors (e.g., weather or holidays).
- We partner with trusted courier services to ensure safe and timely delivery.
3. Shipping Charges
- We offer free shipping on orders above a certain amount (as per current promotions).
- Standard shipping charges may apply on orders below the free shipping threshold.
- Final shipping costs will be displayed at checkout.
4. Order Tracking
- Once your order is shipped, you’ll receive a tracking ID via email or SMS.
- You can use this ID to track your order in real time.
- If you face any tracking issues, our support team is here to help.
5. Delivery Attempts
- Our delivery partners will make multiple attempts to deliver your package.
- If delivery fails after several attempts due to an incorrect address or unavailability, the order may be returned to us.
- In such cases, additional shipping charges may apply for re-delivery.
6. International Shipping (Optional)
If you plan to ship internationally in the future:
- International delivery times and charges will vary based on location.
- Customs fees, taxes, or import duties (if any) are the responsibility of the customer.
7. Delays & Exceptions
UrbanSwag.store is not liable for shipping delays caused by courier issues, weather, strikes, or other unforeseen circumstances. However, we’ll do our best to resolve any shipping issues quickly.
8. Contact Us
For any shipping-related queries, contact us:
📩 Email: [hacksncracker.xyz@gmail.com]